Privacy policy

Disclaimer: By using this website, you agree to this disclaimer and take into account that we are not responsible for any actions taken or use based on the content of this website. 

At Machi Skincare, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.machi.ie or purchase our products.

1. Information We Collect

We may collect the following types of personal information when you interact with our site:

• Contact Information (e.g., name, email, shipping address, phone number)

• Payment Details (processed securely via third-party payment providers — we do not store your card data)

• Order History & Preferences

• Website Usage Data (via cookies or analytics tools)

• Any information you voluntarily provide via contact forms or emails

2. How we use your information

We use your data to:

• Process and fulfill your orders

• Communicate with you about your order or inquiries

• Send occasional updates or promotional emails (only if you opt in)

• Improve our website and customer experience

• Comply with legal obligations

We never sell your personal information.

3. Cookies & Tracking

We use cookies to enhance your browsing experience, understand how our site is used, and improve functionality. You can adjust cookie preferences in your browser settings.

4. Third-Party Services

We use trusted third-party providers (e.g., payment processors, email platforms, shipping services) to run our business efficiently. These providers only access your information as necessary to perform their functions and are required to protect it.

5. Email Marketing

If you sign up for our newsletter, we'll occasionally send updates or exclusive offers. You can unsubscribe at any time via the link in our emails.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Request details on how your information is used

• Withdraw consent for email marketing at any time

To exercise these rights, please contact us at info@machi.ie

7. Data Security

We take reasonable measures to protect your information, but no system is 100% secure. We encourage you to keep your passwords and devices secure.

8. Children's Privacy

Our site and products are not intended for children under 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: info@machi.ie

Website: www.machi.ie

Effective Date: 11/05/2025